Zoho Workplace – The Ultimate Guide is a practical 2-day program that helps employees and business users go beyond email and use Zoho Workplace for communication, collaboration, documents, file sharing, meetings and daily productivity, all from one connected workspace.
Manage email, contacts, calendars and tasks in Zoho Mail
Communicate and share with your team in Zoho Cliq and Zoho Connect
Zoho Recruit – Business User (Staffing) Training is a practical 2-day program designed for staffing recruiters and recruitment teams to manage job openings, candidates, interviews, assessments and hiring activities efficiently using Zoho Recruit.
Manage job openings and departments for your clients
Review, screen and shortlist candidates for suitable roles
Zoho Recruit – Business User Training is a practical 2-day program designed for recruiters, HR teams and hiring managers to manage job openings, candidates, interviews, follow-ups and recruitment activities efficiently using Zoho Recruit.
Create and track job openings with clear requirements
Review, screen and shortlist candidates against job requirements
A practical 2-day training program for hiring managers, interviewers, and business users who use Zoho Recruit to participate in the hiring process. Learn to create job openings, review candidates, participate in interviews, provide feedback, manage recruitment activities, and use hiring insights.
Create job openings and track their progress
Review and screen candidate profiles and share structured feedback
A practical 2-day admin training program for professionals who already understand the recruitment process and want to manage the administrative side of Zoho Recruit. Learn to improve candidate sourcing, customize Recruit, structure hiring processes, manage templates, migrate data, and connect external applications.
Set up resume parsing, imports and the Resume Inbox
Launch a career site, application forms and job board postings
Zoho People – Business User Training is a practical 2-day program designed for HR teams and administrators to manage employee information, leave, attendance and documents efficiently using Zoho People.
Build and maintain an accurate employee database
Set up leave types, balances, holiday calendars and approvals
A practical 2-day admin training program for professionals responsible for managing Zoho People internally. Learn to configure onboarding, time management, HR automation, performance, learning, employee cases, and application integrations.
Configure candidate and employee onboarding flows with E-Sign
Set up time tracking, schedulers and timesheet approvals
Zoho Desk – Business User Training is a practical 2-day program designed for users responsible for managing Zoho Desk internally. It covers Desk setup, support channels, customization, automation, team management and support performance tracking.
Set up departments, business hours and support channels
Turn customer emails into tickets with Email-to-Ticket
Zoho Desk – Admin User Training is an advanced 2-day program designed for Desk administrators who want to extend customer engagement, add advanced support channels, automate complex processes, integrate external applications and build detailed analytics.
Launch a customer community with forums, moderation, badges and ranks
Add social, telephony, web form, instant messaging and live chat channels
Zoho CRM – Business User Training is a practical 2-day program designed for sales representatives to learn how to use Zoho CRM for managing leads, customers, deals, follow-ups, sales activities, and performance. The training focuses on hands-on learning so participants can confidently use CRM in their daily sales work.
Manage leads, contacts, accounts and deals in Zoho CRM
Convert qualified leads and track deals through the sales pipeline
Zoho CRM – Admin User Training is a practical 2-day program designed for CRM administrators responsible for setting up, customizing, securing, automating and maintaining Zoho CRM for their organization.
Set up users, roles, profiles, permissions and territories
Customise modules, fields, layouts and Canvas views for your business
Bigin – Business User Training is a practical 2-day program designed to help sales teams and business users manage pipelines, customers, follow-ups and communication efficiently using Bigin. The training focuses on everyday business use without covering administrator-level settings.
Manage team pipelines and move deals through each stage
Keep contacts, companies and products organised and connected