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Zoho Desk training

Live, role-based Zoho Desk training for support teams, help desk managers and Desk administrators.

Which program is right for me?

Each program is built for one role. Pick the one that matches your work.

ZohoBusiness UserBeginner

Zoho Desk — Business User

Zoho Desk – Business User Training is a practical 2-day program designed for users responsible for managing Zoho Desk internally. It covers Desk setup, support channels, customization, automation, team management and support performance tracking.

Set up departments, business hours and support channels
Turn customer emails into tickets with Email-to-Ticket

2 days · 4h live Notify me when a batch opens

₹3,599Details

ZohoAdminAdvanced

Zoho Desk — Admin

Zoho Desk – Admin User Training is an advanced 2-day program designed for Desk administrators who want to extend customer engagement, add advanced support channels, automate complex processes, integrate external applications and build detailed analytics.

Launch a customer community with forums, moderation, badges and ranks
Add social, telephony, web form, instant messaging and live chat channels

2 days · 4h live Notify me when a batch opens

₹5,999Details

Showing 1–2 of 2 courses

Rolling out Zoho Desk to your team?

We run private batches for teams, scheduled around your working hours and built on your own setup.

Plan team training Talk to us