ZohoBusiness UserBEGINNER
Zoho CRM — Business User
Learn to manage leads, deals, and daily CRM workflows as a sales or support user.
3 days · 9 hours totalLive, instructor-led
A hands-on, live course for sales, marketing, and support teams who use Zoho CRM day to day. You'll learn to manage leads and contacts, work deals through the pipeline, use activities and tasks, and build the reports you need — no admin access required.
Who should attend
- Sales reps
- Support agents
- Marketing executives
What you'll learn
- Navigate Zoho CRM confidently: leads, contacts, accounts, and deals
- Move deals through the sales pipeline and log activities
- Use views, filters, and basic reports for daily work
- Collaborate with your team using tasks, notes, and tags
Curriculum
3 live days, taught session by session.