Zoho Bigin — Business User
Bigin – Business User Training is a practical 2-day program designed to help sales teams and business users manage pipelines, customers, follow-ups and communication efficiently using Bigin. The training focuses on everyday business use without covering administrator-level settings.
What you'll be able to do
- Manage team pipelines and move deals through each stage
- Keep contacts, companies and products organised and connected
- Plan tasks, calls and events to stay on top of follow-ups
- Use email, Email Insights, templates and mass email from Bigin
- Handle customer conversations through telephony and social channels
- Work on the go with the Bigin mobile app
About this program
Bigin – Business User Training is a practical 2-day program designed to help sales teams and business users manage pipelines, customers, follow-ups and communication efficiently using Bigin. The training focuses on everyday business use without covering administrator-level settings.
This training is designed for business users, sales teams and employees who will use Bigin on a day-to-day basis. The focus will be on helping users manage their pipeline, customer information, follow-ups and communication effectively, without going into administrator-level settings.
Who should attend
- Sales representatives
- Business development executives
- Account managers
- Customer-facing teams who use Bigin every day
Prerequisites
- Basic understanding of sales or customer management processes; no prior Bigin experience is required.
What you'll need
- Laptop/desktop with a stable internet connection
- An active Bigin account
- Access to email for communication-related activities
Curriculum
2 live days · 24 topics
Frequently asked questions
₹3,599
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